PRIVACY POLICY

Effective Date: 25 September 2026
Last Updated: 25 September 2026

CLATians (“CLATians”, “we”, “us”, “our”) is committed to protecting the privacy and personal information of students, parents/guardians, educators, and other users who use the CLATians Mobile Application (“App”) and related services.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, when it may be shared, and what choices and rights may be available to users.

By downloading, accessing, registering with, or using the CLATians App or related services, you acknowledge that you have read and understood this Privacy Policy.


1. ABOUT CLATians

CLATians is an educational and law-entrance preparation platform providing educational services including, as applicable:

  • CLAT and other law entrance examination preparation;
  • Online and recorded classes;
  • Study materials;
  • Mock tests and test series;
  • Practice questions;
  • Performance analysis;
  • Course progress tracking;
  • Educational announcements;
  • Student support;
  • Scholarships and academic programmes; and
  • Other educational services offered through the App or CLATians website.

2. INFORMATION WE MAY COLLECT

Depending on how you use the App and the features available to you, CLATians may collect the following categories of information.

2.1 Account and Registration Information

When you create or use an account, we may collect:

  • Full name;
  • Mobile number;
  • Email address;
  • Date of birth or age;
  • City, state or other basic demographic information;
  • Educational information;
  • School/college information;
  • Examination or course preferences;
  • Parent/guardian details where applicable;
  • Profile photograph, where you voluntarily provide one; and
  • Other information necessary to create and manage your account.

2.2 Educational Information

To provide educational services, we may collect information relating to your use of our learning platform, including:

  • Course enrolments;
  • Classes accessed;
  • Videos or lessons accessed;
  • Study-material usage;
  • Mock-test attempts;
  • Questions attempted;
  • Answers submitted;
  • Marks and scores;
  • Test completion information;
  • Course progress;
  • Learning activity;
  • Performance reports; and
  • Certificates or course-completion information.

This information may be used to provide academic feedback and improve the learning experience.

2.3 Transaction and Payment Information

If you purchase a course, test series, subscription, or other paid service, payment transactions may be processed through third-party payment service providers.

Depending on the payment method and service provider, CLATians may receive information such as:

  • Order ID;
  • Transaction ID;
  • Amount;
  • Date and time of transaction;
  • Course or product purchased;
  • Payment status; and
  • Limited transaction-related information.

Payment credentials such as complete card details, banking credentials, UPI credentials, or other sensitive financial information may be processed directly by the relevant payment service provider.

CLATians does not intend to collect or store complete payment credentials unless specifically required for a legitimate and disclosed purpose.


3. DEVICE AND TECHNICAL INFORMATION

When you use the App, certain technical information may be collected automatically, depending on the App's configuration and services being used.

This may include:

  • Device type and model;
  • Operating system and version;
  • App version;
  • IP address;
  • Device identifiers;
  • Network information;
  • Browser information, where applicable;
  • Crash reports;
  • Error logs;
  • Session information;
  • Security-related information; and
  • General App usage information.

This information may be used to maintain security, diagnose technical problems, improve App performance, and provide the Services.


4. APP PERMISSIONS

Depending on the features implemented in a particular version of the App, CLATians may request certain device permissions.

Examples may include:

Notifications

Used for class reminders, test announcements, course updates, important educational information and service-related notifications.

Camera

If a camera-enabled feature is introduced, camera access may be requested only for that feature and subject to the permission granted by the user.

Microphone

If voice-enabled features are introduced, microphone access may be requested for those features.

Storage / Photos / Files

If the App provides functionality for uploading or accessing files, documents, profile photographs, or other learning-related materials, the relevant permission may be requested.

Location

If a future feature requires location information, location access may be requested only when reasonably necessary for that feature and subject to the user's permission.

CLATians does not intend to request device permissions merely for unrelated purposes.

The actual permissions used by a particular version of the App may vary depending on the features available in that version.


5. HOW WE USE INFORMATION

We may use personal information for the following purposes:

  1. Creating and managing user accounts;
  2. Providing courses and educational services;
  3. Enrolling students in courses and test series;
  4. Providing online classes and learning materials;
  5. Conducting tests and assessments;
  6. Calculating scores and generating performance reports;
  7. Tracking course progress;
  8. Providing student support;
  9. Processing and confirming transactions;
  10. Sending important account-related communications;
  11. Sending educational notifications and reminders;
  12. Maintaining the security of the App;
  13. Detecting and preventing fraud, misuse or unauthorized access;
  14. Troubleshooting technical issues;
  15. Improving our content, technology and educational services;
  16. Conducting internal analytics and operational analysis;
  17. Complying with applicable legal and regulatory requirements; and
  18. Protecting the rights, property and safety of CLATians and its users.

Where appropriate, we may use aggregated or de-identified information for analytics, research and improvement of our educational services.


6. EDUCATIONAL PERFORMANCE DATA

CLATians may process student performance information to provide educational services.

For example, we may use test scores and learning activity to:

  • Generate performance reports;
  • Identify areas requiring improvement;
  • Provide personalized academic feedback;
  • Track progress;
  • Compare performance across tests or courses where appropriate;
  • Improve educational content; and
  • Help students prepare more effectively.

Such information will be handled in accordance with applicable privacy and data-protection requirements.


7. COMMUNICATIONS

We may communicate with users through:

  • Email;
  • SMS;
  • Phone calls;
  • Push notifications;
  • In-App notifications;
  • WhatsApp or other communication channels, where applicable; and
  • Other communication methods reasonably necessary to provide our Services.

Communications may include:

  • Account information;
  • Course-related information;
  • Class schedules;
  • Test announcements;
  • Payment confirmations;
  • Support responses;
  • Security notifications;
  • Important service updates; and
  • Educational or promotional communications, where permitted by applicable law.

Users may be able to control certain promotional communications through available opt-out mechanisms.


8. COOKIES AND SIMILAR TECHNOLOGIES

Our website and related online services may use cookies, local storage, pixels, SDKs, analytics tools, or similar technologies.

These technologies may be used for:

  • Authentication;
  • Maintaining sessions;
  • Remembering preferences;
  • Security;
  • Analytics;
  • Performance monitoring;
  • Troubleshooting; and
  • Improving user experience.

The use of such technologies may vary depending on the service and technology infrastructure in use.


9. THIRD-PARTY SERVICE PROVIDERS

CLATians may use third-party service providers to operate and improve the App.

These may include providers supporting:

  • Cloud hosting;
  • Database and infrastructure services;
  • Authentication;
  • Payment processing;
  • Push notifications;
  • Analytics;
  • Crash reporting;
  • Customer support;
  • Communication;
  • Content delivery; and
  • Security.

Such providers may process information on behalf of CLATians or as otherwise permitted under applicable law.

Where appropriate, we seek to use service providers that maintain reasonable security and privacy practices.


10. INFORMATION SHARING

CLATians does not intend to sell users' personal information as a standalone commercial product.

We may disclose information in the following circumstances:

10.1 Service Providers

Information may be shared with service providers who assist us in operating the App and delivering our Services.

10.2 Payment Processing

Relevant transaction information may be shared with payment service providers to process payments.

10.3 Legal Requirements

Information may be disclosed where required by applicable law, regulation, court order, governmental request, or legal process.

10.4 Security and Fraud Prevention

Information may be disclosed where reasonably necessary to investigate or prevent fraud, security incidents, unauthorized access, misuse, or threats to the rights and safety of users or CLATians.

10.5 Business Transactions

In the event of a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of the relevant transaction, subject to applicable law.


11. CHILDREN AND STUDENT PRIVACY

CLATians provides educational services that may be used by students, including students who may be below 18 years of age.

Under India's Digital Personal Data Protection framework, a child is an individual who has not completed 18 years of age. Applicable requirements may include obtaining verifiable parental consent before processing personal data of a child and restrictions concerning tracking, behavioural monitoring and targeted advertising directed at children.

Accordingly, where legally required, CLATians will seek appropriate parental or lawful-guardian consent before processing a child's personal data.

Parents or lawful guardians may contact CLATians regarding the personal information of a child using the contact details provided in this Privacy Policy.

We do not knowingly seek unnecessary personal information from children.


12. DATA SECURITY

CLATians takes reasonable technical and organisational measures intended to protect personal information against:

  • Unauthorized access;
  • Unauthorized disclosure;
  • Loss;
  • Misuse;
  • Alteration;
  • Destruction; and
  • Other reasonably foreseeable security risks.

Security measures may include appropriate access controls, authentication mechanisms, secure transmission practices, system monitoring and other safeguards appropriate to the nature of the information.

However, no electronic transmission, internet service or storage system can be guaranteed to be completely secure.

Users should also protect their account credentials and should not share passwords, OTPs or other authentication information with anyone.


13. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing Services;
  • Maintaining user accounts;
  • Maintaining academic records;
  • Processing transactions;
  • Customer support;
  • Security and fraud prevention;
  • Legal and regulatory compliance;
  • Accounting and tax requirements;
  • Resolving disputes; and
  • Protecting our legitimate interests.

When personal information is no longer required, CLATians may delete, anonymize, or securely dispose of it, subject to applicable legal or regulatory requirements.


14. ACCOUNT DELETION AND DATA DELETION

Users may request deletion of their CLATians account and associated personal information, subject to applicable law and legitimate retention requirements.

Where account creation is available, CLATians intends to provide:

  1. An accessible mechanism within the App for initiating account deletion; and
  2. An external mechanism through which users can request account and associated data deletion.

Google Play's current requirements provide that apps allowing account creation must provide an in-app deletion path as well as a web resource for deletion requests.

Account Deletion Request

Users may contact CLATians at:

Email: info.ieepatna@gmail.com
Subject: Account Deletion Request

The request may require reasonable verification to confirm the identity of the account holder.

Upon a valid deletion request, CLATians will delete or anonymize applicable personal information within a reasonable period, except information that we are legally required or otherwise permitted to retain, such as certain transaction, accounting, fraud-prevention, security, or dispute-related records.

Where information has been shared with service providers for processing on behalf of CLATians, we may take appropriate steps to request deletion where required and applicable.


15. USER RIGHTS

Subject to applicable law, users may have rights relating to their personal information, including rights to:

  • Obtain information about processing of their personal data;
  • Request correction of inaccurate information;
  • Request deletion of personal information where legally applicable;
  • Withdraw consent where processing is based on consent;
  • Raise privacy-related concerns;
  • Request information regarding the handling of their personal data; and
  • Submit a grievance relating to personal data processing.

Requests may be subject to reasonable identity verification and applicable legal limitations.


16. WITHDRAWAL OF CONSENT

Where processing is based on consent, users may withdraw consent, subject to applicable law.

Withdrawal of consent may affect our ability to provide certain features or Services where the relevant information is necessary for providing those Services.

Withdrawal of consent will not affect processing that we are legally permitted or required to undertake on another lawful basis.


17. THIRD-PARTY LINKS

The App or communications from CLATians may contain links to third-party websites, applications or services.

Such third-party services operate independently and may have their own privacy policies and terms.

CLATians is not responsible for the privacy practices of third-party services that are outside our control.

Users should review the applicable privacy policy before providing personal information to any third-party service.


18. INTERNATIONAL PROCESSING

Depending on the technology infrastructure and service providers used by CLATians, personal information may be stored or processed in India or other jurisdictions.

Where personal information is transferred or processed outside India, CLATians will take reasonable steps to comply with applicable data-protection requirements.


19. DATA BREACHES AND SECURITY INCIDENTS

If CLATians becomes aware of a personal-data breach requiring notification under applicable law, we will take appropriate steps to investigate, contain and address the incident and provide notifications to affected persons or authorities where required.


20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time because of:

  • Changes in our Services;
  • New App features;
  • Changes in technology;
  • Changes in data-processing practices;
  • Changes in applicable laws or regulations; or
  • Other operational requirements.

When material changes are made, we may provide notice through the App, website, email, or other appropriate means.

The latest version will contain the applicable “Last Updated” date.


21. GOVERNING LAW

This Privacy Policy shall be governed by the applicable laws of India.

Any dispute relating to this Privacy Policy or the Services shall be subject to the jurisdiction of the courts having appropriate jurisdiction in India, subject to applicable law.


22. CONTACT AND PRIVACY GRIEVANCES

For questions, privacy requests, account deletion requests, or complaints concerning the handling of personal information, please contact:

CLATians
Website: https://clatians.com
Email: info.ieepatna@gmail.com

For privacy-related matters, please use the subject line:

“Privacy Request – CLATians Mobile App”

For account deletion:

“Account Deletion Request – CLATians”


23. USER ACKNOWLEDGEMENT

By using the CLATians Mobile App, the user acknowledges that they have read and understood this Privacy Policy.

Where consent is required under applicable law, the relevant consent mechanism will be presented to the user before the applicable personal information is processed.

© 2026 CLATians. All Rights Reserved.